Mori Seiki is extremely proud of our world class support system. We know our people are the reason for our success. Our qualified team of experts is always available, working with you to ensure that your machine continues to exceed expectations for many years to come.

Before You Tap Into Our Powerful Machines,
Tap Into Our Brainpower.

You have parts you need to make. You have productivity and profitability goals. You have critical work that needs to be done, day in and day out. Mori Seiki has solutions. Our world-class machine tools are based not on what we think you’ll buy, but on what we know you need. Maybe that’s why Mori Seiki installations around the world are already more than 162,000 strong. And growing.

Some Customers Have Never Experienced Our World-Class Parts Operation.

That’s because Mori Seiki machine tools are so reliable, they just don’t need many parts. But when they do, more than 93% of orders are available immediately in our extensive and expansive inventory ready to ship the same day, even if your Mori Seiki is 30 years old. If you’re still running it, Mori Seiki is still supporting it.

We’re proud of our parts departments worldwide. But we’re prouder of the fact that, even with over 162,000 Mori Seiki installations globally, it’s pretty quiet around here.

Our Service Makes Machines Better…
And You More Successful.

What do you do when you’re a Mori Seiki service engineer? Sure, you’re occasionally called upon to do repairs. But our service professionals actually spend far more time installing new machines and upgrading existing ones – adding new features that boost productivity, speed, and accuracy and extending the useful life of Mori Seiki machines for years to come.

The fact is, Mori Seiki machines installed around the world are so reliable that our service engineers spend less time repairing them… which gives us more time to make them even better.

Exploring The Unknown With Our Customers Is
What We Do Best.

How do you stack up in today’s competitive marketplace?
How do you make a part no one’s ever made? How do you make a familiar part with greater speed, precision, and repeatability – and make a profit at the same time?

At Mori Seiki, we know the answers are out there. And no one else is more dedicated to helping you discover them. So whether you’re just getting started in the business or you’ve spent years running one of the 162,000 Mori Seiki machines installed around the world, give us a call. We always enjoy a good challenge.

Customers Rely On Your Expertise. You Can Rely On Ours.

We know Mori Seiki machine tools inside and out – and we give this knowledge to you. Why? Because we know you’re going to be running our machine tools for years to come. And our training lasts as long as our machines do: we’ll be here to help you train the new people you hire as your business grows and changes.

Even the most knowledgeable and available customer service is no substitution for personal expertise. That’s why we go above and beyond to help our customers become true Mori Seiki experts.